Frequently asked questions

#help you everytime FAQs

Canada: Visa, MasterCard, American Express, Visa/MasterCard Debit & PayPal

US & International: Visa, MasterCard, Visa/MasterCard Debit

We do not accept COD, Cheques, or Money Orders.


We sell electronic gift cards on our website which can be found on the last row of our products page, or by searching for “Gift Card”. After purchasing an electronic gift card, you will receive an email which you can either print out, or forward to the person you would like to receive the gift.

Please note: Gift cards purchases are non-refundable. If a new order is placed using a gift card and has to be returned, a refund will not be possible. An exchange for an item equal in value of the gift card used must be processed.


Once you have items added to your cart and would like to apply your gift card, click “Check Out”. On the page asking to enter in your shipping address, on the right-hand side of the screen is a spot to enter the gift card number

items purchased from  our store can be returned in new, unworn condition with all tags and original packaging within 30 days of purchase. On orders exceeding $50, Albanian customers are eligible for free returns.

Once your return is received at our HQ, processing and inspection typically takes 3-5 business days to complete. During certain high-volume times of the year, processing times may be longer. Once completed, you will be notified by email.

You can fill the contact form on |CONTACT US| tab that is on the top of the website.
Or for a really quick response you can contact us on whatsapp +355676666166

It depends of the country you want to receive the product. If you live in Albania the order come for 48h. For the other countries you will receive a track number of your order,so you can check it there. The tracking number works also for Albanian orders.